Careers

Account Executive

Overview

Location: Remote

Recast Software, makers of Right Click Tools a productivity toolset for Microsoft Systems Center Configuration Manager empowers Systems Administrators reduce the complexity of systems management by simplifying everyday tasks and providing smart automation for more complex jobs. We help our customers do more, in less time, with less resources so they have healthier environments, happier end users and a more secure, compliant organization. Together, with the whole Recast family we are working to improve the world of systems administration. Recast Software's Co-founder and current CEO is personally committed to promote gender equality and respect work-life balance.

RCT Enterprise:

Are you ready to make a difference at a high-growth, global company, having a measurable impact on systems administration, device health and security around the world? RCT Enterprise is the full, paid version of Right Click Tools designed to help organizations tackle the problems associated with modern systems management as efficiently as possible. RCT Enterprise is customer-focused, allowing our clients the ability to test drive the solution prior to purchase. As well as providing a robust freemium solution (RCT Community) that boasts over 200,000 users globally.

Position Overview:

The Account Executive for RCT Enterprise will work closely with VP Sales, Marketing, and Development to sell RCT Enterprise directly to companies around the world. The only problem we have is that we have too many leads! Prospects will be reached through follow up by phone, email and live chat. They will also schedule, and facilitate live demonstrations of the software, and support the customer through the trial and installation process to sustain and grow sales. Qualified individuals must be experienced in selling software in a high activity, deeply helpful environment. This isn’t about a hard sale. If that’s your style, no need to apply. On the other hand, if you thrive on being a helpful, highly curious product expert that enjoys engaging with prospects and customers daily, then read on! Strong B2B sales and account management experience combined with strong self-motivation, the ability to work independently and collaborative effort in a fast-paced, environment is essential.

Responsibilities:

  • Schedule and run meetings, presentations and demos with prospective clients
  • Follow up on inbound leads via phone and email
  • Manage sales through prospecting, lead qualification, forecasting, customer support and ongoing relationship management
  • Follow up and manage sales pipeline and sales process with large volume of opportunities
  • Work independently to meet or exceed monthly and yearly quota

Necessities:

  • Track record of success working remotely in software sales; ideally within a cloud/SaaS based product company
  • Calling on cold and/or warm leads in a fast-paced environment
  • Excellent communication skills including facilitation of: meetings (via phone and video conference), presentations and product demos
  • Strong industry experience in any of the following: high tech, life sciences, manufacturing, industrial, food and beverage
  • Ability to negotiate and close complex deals
  • History of over-achieving quota (top 10-20% of company) in past positions
  • Ability to work remotely, stay extremely organized and get things done
Want to go above and beyond? Here are a few other things you may have.
  • Prior experience with SCCM or selling to Systems Admins or directly to I.T.
  • A strong understanding of systems management, device management or on-premise software and hardware

Administrative Assistant

Overview

Location: Remote

We are looking for an excellent multi-tasker with well-developed communication skills and an upbeat attitude. Candidates should be able to assist management with various tasks across several departments—helping with invoice delivery, travel, and a variety of other duties. To be successful as an Administrative Assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative Assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, Administrative Assistants should have a genuine desire to meet the needs of others.

Responsibilities:

  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Providing real-time scheduling support by booking appointments and preventing conflicts.
  • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Screening phone calls and routing callers to the appropriate party.
  • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Greet and assist visitors.
  • Maintain polite and professional communication via phone, e-mail, and mail.
  • Anticipate the needs of others in order to ensure their seamless and positive experience.

Requirements:

  • Excellent computer skills
  • Attention to detail
  • Desire to be proactive and create a positive experience for others
  • Ability to reliably work remotely
  • Familiarization with SaaS/Subscription Software

Software Engineer

Overview

Location: Remote

The Software Engineer will be responsible for developing and maintaining Recast Software’s solutions for customers. The individual in this role will be a member of a small team of developers and IT professionals tasked with developing solutions to meet IT professional needs.

Primary Responsibilities:

  • Working with an agile team to develop, test and maintain web and desktop-based business applications built on Microsoft technologies.
  • Develop and maintain systems management oriented software solutions for customer use.
  • Create specifications and develop test plans for software solutions.
  • Perform software quality assurance work as required by project needs
  • Participating in peer-reviews of solution designs and related code.
  • Package and support deployment of website releases.
  • Analyzing and resolving technical and application problems.
  • Developing, refining and tuning integrations between applications.
  • Write documentation and user communications in a professional, consistent and effective manner.
  • Work with customers to troubleshoot issues and resolve bugs.
  • Other duties as assigned.

Required Skills:

  • Working knowledge of Microsoft System Center Configuration Manager
  • Ability to develop unit tests and perform quality assurance tasks
  • Ability to work independently on assigned projects and communicate progress effectively with stakeholders
  • Ability to follow and maintain existing workflow, as well as create new processes to improve efficiencies.

Preferred Skills:

  • Working knowledge of the Microsoft .NET Framework and C# programming language.
  • Working knowledge of Windows Communication Foundation (WCF) and HTTP REST.
  • Familiarity with the Microsoft Graph API / O365 / Intune
  • Familiarity with Microsoft ASP.NET and Microsoft ASP.NET Core
  • Experience with HTML5, CSS and JavaScript
  • Understanding of computer science topics in relation to systems management development

Technical Support Specialist

Overview

Location: Remote

The Technical Support Specialist will be responsible for monitoring Recast Software’s ticketing system for new cases and contacting customers to help troubleshoot issues. The individual in this role will be a member of a small team of developers and IT professionals tasked with developing solutions to meet IT professional needs.

Primary Responsibilities:

  • Working with an agile team to test and troubleshoot web and desktop-based business applications built on Microsoft technologies.
  • Work with customers to find solutions to technical issues related to our software.
  • Document solutions to common issues that customers find with the software.
  • Perform software quality assurance work as required by project needs.
  • Report recurring issues to the development team to fix user experience problems or bugs.
  • Analyzing and resolving technical and application problems.
  • Write documentation and user communications in a professional, consistent and effective manner.
  • Work with customers to troubleshoot issues and resolve bugs.
  • Support the Recast demo environment and help resolve any issues that the sales team has when giving demos.
  • Help coordinate user acceptance testing with customers to ensure new versions.
  • Other duties as assigned.

Required Skills:

  • Working knowledge of the Windows desktop and server operating systems.
  • Ability to work independently on assigned projects and communicate progress effectively with stakeholders.
  • Ability to follow and maintain existing workflow, as well as create new processes to improve efficiencies.

Preferred Skills:

  • Familiarity with Microsoft System Center Configuration Manager
  • Familiarity with PowerShell
  • Familiarity with IIS administration

Web Developer

Overview

Location: Remote

The Web Developer will be responsible for developing and maintaining Recast Software’s solutions for customers as well as the Recast Software website and customer portal. The individual in this role will be a member of a small team of developers and IT professionals tasked with developing solutions to meet IT professional needs.

Primary Responsibilities:

  • Working with an agile team to develop, test and maintain web and desktop-based business applications built on Microsoft technologies.
  • Develop and maintain systems management oriented software solutions for customer use.
  • Create specifications and develop test plans for software solutions.
  • Perform software quality assurance work as required by project needs
  • Participating in peer-reviews of solution designs and related code.
  • Package and support deployment of website releases.
  • Analyzing and resolving technical and application problems.
  • Developing, refining and tuning integrations between applications.
  • Write documentation and user communications in a professional, consistent and effective manner.
  • Work with customers to troubleshoot issues and resolve bugs.
  • Other duties as assigned.

Required Skills:

  • In-depth knowledge of HTML, CSS and JavaScript
  • Ability to develop unit tests and perform quality assurance tasks
  • Ability to work independently on assigned projects and communicate progress effectively with stakeholders
  • Ability to follow and maintain existing workflow, as well as create new processes to improve efficiencies.

Preferred Skills:

  • Familiarity with Microsoft ASP.NET Core and Vue.js
  • Experience creating and delivering on premise web solutions
  • Familiarity with the Microsoft Graph API / O365 / Intune
  • Understanding of computer science topics in relation to systems management development

Application Instructions

To apply, send your current resume and cover letter to careers@recastsoftware.com.