Liquit Data Protection Information
DETAILS OF PROCESSING OF PERSONAL DATA
This section outlines details of the Processing of Customer Personal Data.
A. Subject matter and duration of the Processing of Customer Personal Data
Liquit will process Customer Personal Data for using the Software as a hosted application for the term of Customer’s license to use the Software.
B. The nature and purpose of the Processing of Customer Personal Data
The nature and purpose of the Processing of Customer Personal Data are those activities reasonably required to facilitate or support accessing and using the Software as a hosted application.
C. Types of Customer Personal Data to be Processed
The Personal Data to be Processed by Liquit on behalf of Customer may include, but is not limited to the following categories of Personal Data:
• User identifier
D. The categories of Data Subjects to whom Customer Personal Data relates
The Personal Data to be Processed by Liquit on behalf of Customer may relate to, but is not limited to, the following categories of Data Subjects:
• Data Subjects who are end users or employees of Customer.
E. Processing outside the EEA
Personal Data shall only be processed within the region it is originally hosted. Liquit will not move or replicate any Personal Data between regions. Personal Data that is hosted inside the EEA will always remain within EEA.
F. Data Sub-processors
Liquit engages different types of service providers to help us create and deliver our Software and related SaaS services to Customer, as set forth in ‘Our use of sub-processors’.
G. Contact details
For questions or comments about the Processing of Customer Personal Data, please reach out to our Data Protection team at privacy@liquit.com.
OUR USE OF SUB-PROCESSORS
Liquit engages different types of service providers to help us create and deliver our Software and related SaaS services to our customers. If any of the service providers we use process or otherwise have access to Personal data that we are processing on behalf of our customers, then those service providers will be considered “sub-processors”. A sub-processor is a third-party entity that has or may have access to or may process Personal data. “Personal data” is any information relating to an identified or identifiable natural person and may include such person’s name, email address, or other contact details.
This page outlines the types of sub-processors that we work with and explains the services that they provide to us. You can contact our Data Protection team at privacy@liquit.com if you have any questions or would like more information about any of these sub-processors. Terms used on this page but not defined have the meaning set forth in the Liquit End User License Agreement (hereinafter “EULA”).
Liquit refers to third parties that do not have access to or process Personal data but who are otherwise used to provide the services as “sub-contractor” and not sub-processors.
Sub-processors
| Entity Name | Corporate location | Purpose of processing | Location of Subprocessors | Additional information |
| Microsoft Corporation | United States | Third-party hosting provider | The Netherlands (West Europe) for Europe based customers. Iowa (Center US) for North America based customers. | Liquit uses the services offered by Microsoft as “Microsoft Azure” if Customer’s makes use of Liquit as a Service (Cloud). Microsoft hosts data on behalf of Liquit in Azure data centers. Microsoft operates a global network of data centers and management and support facilities. For more information, please visit: https://azure.microsoft.com/en-us/blog/protecting-privacy-in-microsoft-azure-gdpr-azure-policy-updates. |
| Zendesk, Inc. | United States | Help desk services for customer support queries | United States | Liquit uses the services offered by Zendesk, Inc. as “Zendesk” to deliver customer Support. For more information please visit: https://www.zendesk.com/company/privacy-and-data-protection. |
Sub-contractors
| Entity Name | Corporate location | Purpose of processing | Location of Subprocessors | Additional information |
| Rocket Science Group LLC | United States | Sending emails | United States | Liquit uses the services offered by Rocket Science Group LLC as “Mailchimp” to send email notifications. For more information please visit: https://mailchimp.com/help/mailchimp-european-data-transfers. |
| Microsoft Corporation | United States | Customer relationship management | United States | Liquit uses the services offered by Microsoft Corporation as “Dynamics 365” for general day-to-day business and performance of its services to customers. For more information please visit: https://learn.microsoft.com/en-us/dynamics365/get-started/gdpr. |
| Typeform | Spain | Sending online forms/surveys | United States and EU | Liquit uses the services offered by Typeform as “Typeform” for building and sending online forms/surveys. For more information please visit: https://www.typeform.com/help/a/what-other-companies-do-we-share-data-with-360029617191. |
| GoTo Technologies Ireland Unlimited Company | Ireland | Manage registrations and sending notifications (reminders and confirmations) | United States, Europe and Asia-Pacific | Liquit uses the services offered by GoToTechnologies Ireland Unlimited Company as “GoToTraining” for organising trainings and manage registrations. For more information please visit: https://www.goto.com/nl/company/legal/privacy/international. |
| Productboard, Inc. | United States | Sending confirmations and interact with submitter | United States | Liquit users the services offered by Productboard, Inc. as “Productboard” for collecting user feedback and understand customer needs. For more information please visit: https://support.productboard.com/hc/en-us/articles/360058232133-Is-Productboard-compliant-with-GDPR-. |
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